Return Policy
Physical Merchandise
We want you to love what you ordered. If you're not fully satisfied, we accept returns on eligible items within 30 days of delivery for a full refund to your original payment method.
To be eligible for a return, items must be:
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Unworn, unwashed, and in original condition
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In original packaging with all tags attached
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Accompanied by proof of purchase
Return shipping:
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If your item arrived damaged, defective, or incorrect, we will cover the cost of return shipping.
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If you are returning an item due to personal preference or a change of mind, return shipping costs are the responsibility of the customer.
To initiate a return, please contact us at ashley@grrrlmusic.com with your order number and the reason for your return. We'll get back to you with next steps.
Once your return is received and inspected, please allow up to 5–7 business days for your refund to be processed.
Final Sale Items
All sale and clearance items are final sale and are not eligible for returns, exchanges, or refunds. This will be clearly noted on the product page at the time of purchase.
Digital Downloads
Due to the nature of digital products, all digital download purchases are final and non-refundable once the file has been accessed or downloaded. If you experience a technical issue with a file, please contact us at ashley@grrrlmusic.com and we will do our best to resolve it.
Questions?
If you have any questions about your order or this policy, please reach out to us at ashley@grrrlmusic.com and we'll be happy to help.